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Current Vacancies:

Resident Liaison Officer

Location: We are looking for Resident Liaison Officers to join our site-based teams in the Cambridge, Camden, Ealing, Greenwich, Hounslow, Lewisham, Medway, and Oxford areas.

This position would be ideal for someone who has worked in the public, retail or care sector and is committed to giving a customer focused service and enjoys working in a varied and challenging role.

The role and your responsibilities

As a Resident Liaison Officer, you will be working within a site-based team and your day-to-day duties will include, but not limited to:

• Being the central point of contact for residents and site team members 
• Carrying out resident interviews and surveys 
•  Daily visits to residents at home 
•  Keeping residents updated 
•  Dealing with and resolving residents' concerns and complaints 

We are looking for someone who

• Has excellent communication and team skills  
• Has the ability to build good stakeholder relationships 
•  Can manage busy workloads 
•  Is self-motivated 
•  Has a methodical approach to organising and prioritising work 
•  Has their own car and Full Driving Licence - Driving will be involved (mileage reclaimable) 
•  Has exceptional customer service skills 
•  Has the ability to work accurately under pressure

Benefits of working at Mulalley

We are able to offer our employees a range of benefits, including:

• £30,000 to £35,000 salary 
•  £4,000 car allowance 
•  26 days holiday per year + Bank Holidays 
•  Healthcare 
•  Pension 
•  Training 
•  Staff discount scheme, service awards, referral bonus scheme 
•  Enhanced paternity and maternity benefits 
•  Uniform and PPE 
•  Free Flu Jab (Voluntary) 
•  Company social events

Contract: Permanent fulltime position (Monday to Friday – 8am to 5pm)

To apply

• Send your CV and a covering letter stating the vacancy you are applying for, where you heard about the vacancy, why you are suitable for this role and your current salary via email.
• All interviews are held at our Head Office at Woodford Green, Essex
• You must be eligible to live and work in the UK

An Equal Opportunities Employer